REFUND, RETURN & CANCELLATION POLICY
We believe in fairness—both ways.
Returns
Returns are accepted only if:
- The product is damaged or defective
- The issue is reported within 72 hours of delivery
Handcrafted and customized items are not eligible for return unless damaged.
Refunds
Approved refunds will be processed within 7–10 working days to the original payment method.
Cancellations
Orders can be cancelled before dispatch only.